Frequently Asked Questions

How many people does the tour seat?

11 People.

Equipped with booster seats?

Yes, please let us know in advance. Please bring your base and car seat for infants and babies.

Can I bring a stroller?

Yes of course!

Do you offer senior citizen discounts?

Yes of course! we offer a discount for all senior citizens 65 and over.

Wheelchair and walker accessible?

Yes, we can store walkers and folding wheelchairs in the back of the van.
No ramp available so you will need a friend or family member to assist getting on and off.

Is it appropriate to give a gratuity?

Gratuity for the tour guide is greatly appreciated.

Where do I park?

A few suggestions for nearby parking are listed below. Please allow extra time to find parking.

  • Fisherman’s Wharf Public Parking
  • 184 Commercial Street
  • Fore Street Parking Garage
  • Custom House Parking Garage
  • 25 Pearl Street

I scheduled a tour and need to cancel or reschedule the date. What do I do?

Please call or email us and we will be happy to reschedule your tour for another date.

Do you offer gift cards?

Yes! Gift cards in dollar amounts or for a tour are available.

You Still Have Questions?

If your question is not listed above, please feel free to contact us anytime.

COVID-19 Update

In response to the dynamic coronavirus (COVID-19) situation, we can assure you we are doing everything we can to maintain a clean and health conscious riding environment on our small group tours. 

We are also temporarily adjusting our cancellation policies to allow for maximum flexibility to help you make the right decisions regarding travel at this time. Through the month of June we will honor full refunds for last minute cancellations of tours. 

Portland Explorer
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