Terms & Conditions
Any special requirements must be disclosed to the Tour Operator at the time of booking. The Tour Operator will use reasonable efforts to accommodate special requirements but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary.
Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult.
Cancellation of the Tour by the Tour Operator
The Tour Operator guarantees that all scheduled tour departures booked and secured with a valid deposit will depart as indicated on the confirmation. If a tour is cancelled by the Tour Operator due to inclement weather or other unforeseeable situations, your tour will be re-booked for another day or you will be issued a full refund.
All ticket sales are final without Ticket Protection.
Tours cannot be exchanged, rescheduled, or refunded.
Ticket Protection allows you to cancel or reschedule your tour with at least 24 hours' notice. We will reschedule or reimburse you for your full tour ticket price (minus booking and ticket protection fees).
We operate rain, shine, and snow as long as the roads, sidewalks, and or water are safe and we have met our minimum number of guests to operate the tour.
Portland Explorer reserves the right to cancel or move the tours to another time and date.
Private tours are refundable with 72 hours cancellation notice.